Suzanne Vara commented on 'Actions Speak Louder Than Words'
Just this post - must have gotten by me. So, great about the brand perception but how did the surgery go and how is Hayes now?
View Articletommartin commented on 'Actions Speak Louder Than Words'
Suzanne Sorry - can't reply to your comment in-line, odd... that is Hayes in the pic -- going strong at seven. He is blind in the one eye but doesn't slow him down to much. Amazing how the brain...
View Articleused computers commented on 'Actions Speak Louder Than Words'
The big clues like the use of technology to the small clues like starting on time, It was constantly immersed in a good experience that reinforced a predefined brand perception that could help in...
View ArticleBsbnyc commented on 'Actions Speak Louder Than Words'
Tom, As tired as it may be to bring up the Zappos customer experience/brand relationship, I continue to learn from their example. Now they are using the customer service experience itself in TV...
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